Subscription & Loyalty

Why become a member?

Because true beauty rituals are built on consistency. Membership ensures that your nightly transformation is protected, uninterrupted, and elevated. As a TAPED member, you receive: - 20% savings on every order — a quiet reward for your devotion. - Priority stock protection — your ritual is secured, even during high demand. - Milestone gifts — curated luxuries such as silk masks, pillowcases, and collagen treatments, gifted exclusively to members. - Complete flexibility — adjust, pause, or skip shipments with ease. ✨ Concierge Promise: Your ritual is never interrupted.

Last updated on Aug 23, 2025

What exclusive gifts do members receive?

Each milestone is a celebration — not of time, but of transformation. Your journey is marked with luxuries designed to deepen your ritual: - Month 3 → Silk Sleep Mask Light-blocking serenity for more restorative nights. - Month 6 → Silk Pillowcase A dermatologist’s secret: smoother hair, fewer sleep lines, hydrated skin. - Month 9 → PDRN Collagen Mask Set A weekly indulgence to amplify glow and skin recovery. - Month 12 → The Ritual Box A collector’s piece, complete with exclusive TAPED accessories and a signature candle to anchor your nightly ritual. Beyond your first year, members continue to unlock bespoke gifts and limited editions — each one an elegant layer in your sleep–beauty system.

Last updated on Aug 23, 2025

Do members receive early access?

Yes. Members are first to experience: - Limited-edition designs. - New ritual enhancers (before public release). - Invitations to insider offers curated by our concierge team.

Last updated on Aug 23, 2025

How do I manage my membership?

Simply log in to your TAPED account. From there you may: - Adjust quantities. - Change shipment dates. - Swap or add products. - Pause or skip anytime. Our concierge team remains at your service for personal assistance.

Last updated on Aug 23, 2025

Can I gift a membership?

Yes. A TAPED membership is an elegant, thoughtful gift — a gesture of care that offers restorative sleep and radiant mornings to someone you love.

Last updated on Aug 23, 2025

What if I only want a one-time purchase?

Of course — many begin this way. But once you experience the transformation of uninterrupted ritual, most choose to join the membership for the exclusivity, convenience, and milestones.

Last updated on Aug 23, 2025

How does the TAPED subscription work?

When you order with Subscribe & Save selected at checkout, you're joining our subscription — which saves you on every order and means you never run out. How it works - Your subscription begins with your first Subscribe & Save order. - We send a new delivery every 30 days by default. - You're charged on the same cycle, using the same card and address from your first order. It's flexible You can change anything, any time: - Adjust the frequency (every 2 weeks, every 6 weeks — whatever fits your routine) - Skip a delivery - Pause for a while - Cancel whenever you like How to manage it Go to taped.co/a/loop_subscriptions, enter the email you used at checkout, and we'll send you a secure login link. From there you'll see your subscription, your next charge date, and every option above. Any trouble? Email hello@taped.co and we'll help right away.

Last updated on Apr 18, 2026

How to pause, skip, or cancel your subscription

You're in full control of your TAPED subscription. Pause it, skip a delivery, or cancel it — all from your subscription portal, any time. Open your subscription portal Go to taped.co/a/loop_subscriptions Enter the email address you used at checkout. We'll send you a secure login link — click it, and you're in. What you can do from there - Skip the next delivery - Pause your subscription — pick it back up whenever you're ready - Cancel any time, no questions asked - Change the frequency — switch from monthly to a longer cadence Every change is confirmed by email, so you always have a record. Can't find the login email? Check your spam or promotions folder. Still nothing? Email hello@taped.co and we'll get you into your subscription right away.

Last updated on Apr 18, 2026

I see a charge I don't recognize

Almost every unexpected TAPED charge is a subscription renewal. Here's how to check, and how to stop it. Most likely: a Subscribe & Save renewal When you placed your first order, Subscribe & Save was selected at checkout. This means we send a new delivery every 30 days and charge the card on file. It's easy to miss if you weren't expecting it — it's also how you got a discount on your first order. Check your subscription Go to taped.co/a/loop_subscriptions, enter the email you used at checkout, and we'll send you a secure login link. Inside the portal you'll see your subscription, your next charge date, and the option to pause, skip, or cancel — all take effect right away. If no subscription shows up If you log in and don't see a subscription — or you're certain you never selected Subscribe & Save — email us right away at hello@taped.co with your order number (it starts with TPD#). We'll investigate and make it right. If the charge wasn't meant to be there, we'll refund it in full. Please email us before filing a dispute If you file a chargeback with your bank first, the process takes weeks and we lose the ability to refund you directly. A quick email to hello@taped.co gets it resolved in days.

Last updated on Apr 18, 2026