Our 30-Night Guarantee means you can try TAPED at home — and if it's not right for you, we'll take care of you.
What's covered
For 30 days from the day your order is delivered:
- Unopened items → full refund to your original payment method
- Opened or tried items → store credit for any TAPED product, so you can try something else that suits you better
- Defective or damaged on arrival → free replacement, no return needed
How to start
Email hello@taped.co with your order number (it starts with TPD#) and let us know:
- Whether your items are opened or unopened
- What you'd like — refund, store credit, or replacement for a defective item
We'll reply within one business day.
Refund and store credit timing
- Store credit is issued the same day we receive and approve your return.
- Refunds are processed within 2–3 business days of receipt and typically appear in your account within 5–10 business days, depending on your bank.